UMRAF is a brand, manufacturing fashion items with own distinctiveness. The ultimate aim of this website is to provide our customers a well-ordered system for a consummate online shopping and also other serviceable information about UMRAF. The rules and agreements a customer has to follow to use umrafclothing.store are listed below. UMRAF discourages you to use this site if you are not agreeable to any of these terms and condition.
- Product Information
Essential to inform you that all the products which are visible in our websites, social media or other advertisements cannot be available at all times. Our availability of the products depends on current stock and production. Prices are given in Bangladeshi taka on the website. Promotions, offers and price may differ in store and website.
- Product Availability
Products UMRAF is selling is completely handcrafted therefore products are highlighted in the website may not be available. Limited collections are rarely restocked because of fabric shortage or limitations of other accessories. Since selling items are handcrafted products therefore restocking of the specific product might get delay.
- Colors
In online purchasing product display is a crucial part. We give our utmost effort to make customers identify the actual color of the product. In addition to model pictures we provide product pictures and product videos so that customers can easily understand the real color. However, sometimes product actual visibility could vary due to the display of phone/laptop or any other using devices.
- Sizing
Sizes are based on standard measurements. Please refer to our size chart for guidance. Measurements are taken in inches/centimeters and may vary slightly due to manufacturing processes. We strive to provide accurate size information, but please note that sizes can vary between styles and brands. If you’re unsure about sizing, please contact us for the assistance.
- Shipping and Processing fee
Shipping and processing fees are calculated based on the location and order value. It is charged to deliver the product at the customer’s doorsteps. Shipping and Processing fees are remunerated to designated delivery services and also the cost to process the order.
- Payment, Cancellation and Refund policy:
Payments are processed securely through payment gateways (SSLCommerz). We accept payment methods like Cards, bKash, Nagad. We reserve the right to cancel orders if: *Payment is not received *Product is out of stock *Order is deemed suspicious or fraudulent. Also Orders can be cancelled within 24 hours of placement. If payment has been made. a refund will be initiated within 3 business days.
